Website Terms of Service

Effective date: December 1, 2022

Terms of Sale

The Terms of Sale are an integral component of Royal Mobile Detailing’s Terms of Use and represent supplementary conditions that all Users or visitors must adhere to while utilizing the Service. When scheduling an appointment through Royal Mobile Detailing's online platform or over the phone, it is important to review and consent to the booking's terms and conditions before finalizing the appointment. Once an appointment is confirmed, you are obligated to adhere to the terms and conditions outlined in this document.

Packages

Royal Mobile Detailing provides a selection of three distinct wash options tailored to four different car categories. Please note that prices and the contents of wash packages may be altered at the discretion of Royal Mobile Detailing at any given time. Any such modifications will be promptly updated and displayed on the official website, www.royalmobiledetailing.com.

Payment Terms & Conditions

Bookings are charged upon completion of the requested service. Royal Mobile Detailing accepts payment in the form of cash, debit, and credit cards. In the event of a declined card, Royal Mobile Detailing will kindly request the customer to seek a suitable payment solution for the provided service. If a customer's credit card is declined, Royal Mobile Detailing will initiate a collection process 48 hours after the initial card refusal.

Booking Terms & Conditions

Customers are kindly advised to remove all personal belongings, cash, and other valuable items from their vehicle prior to any detailing service. Royal Mobile Detailing, formerly known as GoDetail, cannot assume responsibility for any loss or damage to personal property, whether it's the serviced vehicle itself, items within the vehicle, or the service location. It's essential to ensure that your vehicle is being serviced in a legal and secure area; if you have any concerns, please communicate them to your car detailing specialist. Please be aware that all vehicle cleaning is undertaken at the customer's own risk and must be capable of withstanding standard cleaning procedures.In order to secure your booking, we may request debit or credit card information. These details will be processed through housecallpro.com. We retain the right to make adjustments to bookings based on factors such as staff availability, weather conditions, or equipment malfunction. Royal Mobile Detailing reserves the discretion to charge an hourly rate of $50 (or proportionate amount) for any work that falls outside the scope of the initial booking. It's important to note that a minimum surcharge of 20% will be added to all jobs involving urine, vomit, blood, feces, or other hazardous materials.

Late Cancelation & Rescheduling

You may reschedule or cancel any appointment up to 48 hours before the due date. However, inside of the 48 hour period, a $40 fee is charged to compensate our technician. This rule applies for any retail priced car detail.

Satisfaction Policy

If there is probable and clear cause that the service technician did not fulfill the package as ordered or there is clear evidence of poor craftsmanship, we will at our cost redo the uncompleted or unsatisfactory portion of the service free of charge. Any claims must be filed within 24 hours of the completion of the service by phone 253-347-8275, email (ferpergol1998@gmail.com), or text message 253-347-8275. Pictures of the area must be texted or emailed to (ferpergol1998@gmail.com) within 24 hours of the claim being made.

Appointment Time

Due to traffic or exceptional circumstances, our technician might arrive late. Please allow a 30-90 minute arrival window for jobs booked online or by phone. Royal Mobile Detailing shall do its best to let you know about any delay of delivery.

Coupon & Refferal Policy

Occasionally, Royal Mobile Detailing may introduce a referral program that allows you to earn credits, which can be used towards Royal Mobile Detailing services, by sharing a unique referral link provided to you by Royal Mobile Detailing ("Referral Link") with your acquaintances. Please note that combining credits and coupons is not permissible. To be eligible for credits, the referred individual must be a new customer of Royal Mobile Detailing and must utilize your Referral Link to register for their services. You are prohibited from:- Referring yourself by using multiple or fabricated names, identities, accounts, or email addresses.- Referring someone who is already an existing customer of Royal Mobile Detailing, including those with accounts under alternate email addresses.- Employing spam or sending unsolicited emails to individuals you do not personally know for the purpose of acquiring referrals, or engaging in any actions that violate applicable laws, regulations, third-party terms of use, or rules.
- Posting on message boards, public forums, coupon platforms, or other online spaces.
- Allowing another person to utilize your referring customer account.
- Referring fictitious individuals to Royal Mobile Detailing, assuming someone else's identity, or knowingly providing false or deceptive information to Royal Mobile Detailing.
- Employing the Referral Link in a manner that belittles or portrays Royal Mobile Detailing negatively.
x- Referring customers in breach of any other restrictions that Royal Mobile Detailing may impose on participants in its referral program, as determined at its discretion with prior notice.
If Royal Mobile Detailing, at its sole discretion, determines that these terms have been violated, it reserves the right to cancel or revoke any accumulated credits. Furthermore, Royal Mobile Detailing may deem both the referred customer and the referring customer ineligible to partake in present or future offers. Customers who provide referrals may also be subject to civil and/or criminal penalties as per applicable laws. Royal Mobile Detailing retains the right to annul, verify, or modify credits at any time, whether prior to or after posting and redemption.

Website Terms of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

Permission is hereby granted to temporarily download one copy of the materials (information or software) on Royal Mobile Detailing, LLC's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:- Modify or copy the materials- Use the materials for any commercial purpose or for any public display (commercial or non-commercial)- Attempt to decompile or reverse engineer any software contained on Royal Mobile Detailing, LLC's website- Remove any copyright or other proprietary notations from the materials- Transfer the materials to another person or "mirror" the materials on any other server.
This license will automatically terminate if you violate any of these restrictions and may be terminated by Royal Mobile Detailing, LLC at any time. Upon the termination of your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

3. Disclaimer

The materials on Royal Mobile Detailing, llc web site are provided “as is”. Royal Mobile Detailing, llc makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Royal Mobile Detailing, llc does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Royal Mobile Detailing or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Internet site, even if Royal Mobile Detailing, LLC or a Royal Mobile Detailing, LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The content present on the Royal Mobile Detailing, LLC website might encompass technical, typographical, or photographic inaccuracies. Royal Mobile Detailing, LLC cannot guarantee the accuracy, entirety, or current nature of any of the materials on its website. Royal Mobile Detailing, LLC retains the right to modify the materials featured on its website without prior notice. Nevertheless, Royal Mobile Detailing, LLC is not obligated to refresh the materials as a commitment.

6. Links

Royal Mobile Detailing, LLC has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Royal Mobile Detailing, LLC of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

Royal Mobile Detailing, LLC reserves the right to modify these terms of use for its website without prior notice. Your continued use of this website signifies your acceptance of the prevailing Terms and Conditions of Use at that time.

8. Governing Law

Any claim pertaining to Royal Mobile Detailing, LLC's website will be subject to the regulations of the State of Washington, regardless of any conflicts in its legal principles. These are the overarching Terms and Conditions that apply to the usage of a website.

Changes

Royal Mobile Detailing reserves the right to modify this statement at any time. Any changes to this Terms of Service will be listed in this section, Royal Mobile Detailing does not make any commitment to update the materials.